Support Board
Date/Time: Wed, 22 Jan 2025 06:51:37 +0000
Making Payments on account
View Count: 616
[2018-09-11 20:38:34] |
rick e - Posts: 51 |
I have tried numerous times to make a payment to my account using Paypal and find I cannot do it. I have always used this way of paying the account, and updated everything I think but still cannot do it. Can you help me? Rick
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[2018-09-11 21:43:30] |
Sierra Chart Engineering - Posts: 104368 |
We see you are in Canada and for reasons unknown there is a problem paying with a MasterCard from Canada through PayPal (which in this case is incorporated in Singapore). Perhaps due to regulation. Are you trying to use a MasterCard? Try using the Safe Charge payment option instead which also supports PayPal through a different Country, and we can give you an extra credit for the fee if that is a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-12 02:50:42
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[2018-09-12 02:04:36] |
rick e - Posts: 51 |
Thank you for the explanation. I will try the alternative.
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