Support Board
Date/Time: Wed, 30 Oct 2024 22:55:54 +0000
ability to see account ballance
View Count: 1471
| [2013-10-23 19:18:39] |
| User077822 - Posts: 2 |
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Hi I'm not able to see the acount value in the platform. Please Help. Regards Oleg |
| [2013-10-23 19:29:35] |
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We see you are using the TT FIX adapter. Therefore, there is no account balance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-23 19:45:13] |
| User077822 - Posts: 2 |
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So what do I do?
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| [2013-10-23 19:47:33] |
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We cannot help you with this. Please understand that. Please ask your broker about this. Sierra Chart does not have access to the information because it is not provided by the backend trading platform being used.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-10-23 19:50:05
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