Support Board
Date/Time: Tue, 21 Jan 2025 23:52:56 +0000
Errors filtered for NQ-201809-Globex
View Count: 1046
| [2018-08-29 13:59:56] |
| User58159 - Posts: 62 |
|
Dear SC friends, since yesteday I can not do trades, because I have problems with error filtered for NQ-201809-Globex. Data are paid till the end of this month, so please advice as soon as possible.. If you wish, I send you a copy of message log. Premek Czech Republic PS: I tried to set client ID to zero, I reloaded data and the problem still occures. Please, advice.. Date Time Of Last Edit: 2018-08-29 14:16:56
|
| [2018-08-29 14:17:53] |
| User58159 - Posts: 62 |
|
PS: I tried to set client ID to zero, I reloaded data and the problem still occures. Please, advice..
|
| [2018-08-29 16:22:58] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: