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Date/Time: Wed, 22 Jan 2025 00:13:25 +0000



SMS error message

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[2018-08-27 01:19:17]
User424176 - Posts: 7
While trying to send SMS message on order fills, I get this error message:

"Error Web service response Alert message error SMS Gateway returned Error. Failed to send SMS."

While SMS is not working, Email messages works all the time.

I set SC to run as administrator as well and still not working.

Please advise.

Thanks.

Daniel
[2018-08-27 08:57:49]
Sierra Chart - Max - Posts: 5779
Make sure to put in the full mobile number including the country code.

If you continue having issues, start an account support ticket:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

And include the phone number used, so that we can contact our SMS gateway and have them look into the issue.
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