Support Board
Date/Time: Wed, 22 Jan 2025 00:07:06 +0000
Missing Data
View Count: 588
| [2018-08-26 23:57:38] |
| wingz - Posts: 121 |
|
I just opened my charts for the evening and I don't have any data for ES, YM or NQ beginning at the open of 18:00 EDT. On a 1 minute chart, the most recent bar I have is 19:47 EDT. I spoke with Transact support and they said they don't have a problem. Please look into this.
|
| [2018-08-27 00:24:51] |
| |
|
We are working on resolving this. Allow about 15 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-27 00:59:46] |
| |
|
This issue is resolved. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: