Support Board
Date/Time: Sun, 24 Nov 2024 10:46:36 +0000
Sierra stoped working
View Count: 1298
| [2013-10-22 04:51:28] |
| User26059 - Posts: 19 |
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I realize you don't support trials, but what to do when SC crashes and I get a popup window "a problem caused the program to stop working correctly"??? I could spend the rest of the trial trying to figure out the problem. Thanks, James |
 sierraprob.png / V - Attached On 2013-10-22 04:51:06 UTC - Size: 7.72 KB - 430 views |
| [2013-10-22 09:21:06] |
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This should not happen. Are you running any custom studies which are added through Analysis >> Studies >> Add Custom Study? If so, refer to help topic 17 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html If you continue to have a problem, can you describe what you are doing that leads up to the issue. We also see you are running Windows 8. While we have not heard of Windows 8 problems recently, it may not be completely stable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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