Support Board
Date/Time: Tue, 21 Jan 2025 12:13:00 +0000
CME FX and EUREX
View Count: 606
| [2018-08-23 16:09:44] |
| User854969 - Posts: 1 |
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From today i see the price in the dome correct but the chart dont move the prices for the cme and eurex even the subscription paid at the exchanges by gain capital. For 2 weeks was ok all, please note. Can you help me for arrange that. Best regards. |
| [2018-08-23 16:42:52] |
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We see you are using Gain Capital, you may have gone over the Gain Capital symbol limit. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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