Support Board
Date/Time: Tue, 21 Jan 2025 12:26:37 +0000
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| [2018-08-22 19:23:33] |
| Ziklag - Posts: 73 |
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Not one but two positions are open; I want them closed. FXCM Live Trading (Standard) - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-22 19:02:16 Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled | Symbol: USOil | TradeAccount: 8000064450 | 2018-08-22 19:10:56 * |
| [2018-08-22 21:07:23] |
| Ziklag - Posts: 73 |
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| Symbol: (unset) | TradeAccount: (unset) | ... what is that? | TradeAccount: 8000064450 |
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| [2018-08-22 21:26:53] |
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Checking now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-22 21:39:05] |
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For this particular message it is not an issue when there no trade account or symbol shown: FXCM Live Trading (Standard) - DTC | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2018-08-22 19:02:16 It simply means that it applies to all accounts and symbols. You will see the Position now you have in USOil on that account. We are not totally sure why it did not display previously. Did you previously see it on the Sierra Chart FXCM Trading DTC connection? If so, then for some unknown reason, FXCM removed the reporting of it or if you never saw it, a reconnection to their server was necessary since it was a newly assigned account to the FIX connection of ours. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-22 21:39:48
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