Support Board
Date/Time: Tue, 21 Jan 2025 12:31:52 +0000
Account Problem
View Count: 627
| [2018-08-22 13:40:28] |
| TensorTom - Posts: 1 |
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I'm trying to demo this software. I followed the instructions for my exchange but I keep getting: Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2018-08-22 13:36:52 * please help if possible. thank you |
| [2018-08-22 17:18:06] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you can request another trial, up to a total of 30 days assuming you have not already received those trial days previously. After this you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support |
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