Support Board
Date/Time: Tue, 21 Jan 2025 12:26:30 +0000
Missing Historical Daily Forex Bars
View Count: 950
| [2018-08-19 16:59:56] |
| ticinotrader - Posts: 400 |
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Dear Support, On some of the Forex pairs available in the SC All Data feed, the bar of last Friday is missing. After I manually select Edit -> Download Data - Historical Chart, the problem is (usually) corrected. Also I tried to use the Edit -> Download Data For All Historical Charts in the hope that it will download the missing data on all instruments (there is an associated watchlist in the chartbook), but unfortunately it downloads the currently open chart's missing data only, so I have to re-download data for other pairs where the data is missing. Please see below a screenshot of GBPJPY before/after the download: http://www.sierrachart.com/image.php?Image=1534697508898.png http://www.sierrachart.com/image.php?Image=1534697532905.png In some rare cases, I experience just the opposite as well: when I have the Friday bar correctly displayed and I hit the Download Data - Historical Chart, the previously displayed bar disappears. Please see the before/after screenshots of GBPCHF below: http://www.sierrachart.com/image.php?Image=1534697849830.png http://www.sierrachart.com/image.php?Image=1534697871338.png Having the last bar's data correctly displayed is needed because I am scanning on the chart/chartbook. Can you please advise what setting should I adjust to automatically download missing data for Historical charts? Thank you. |
| [2018-08-19 21:47:42] |
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There is a problem with the daily chart bar data on one of the servers. We need a couple of days to look into this and resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-19 21:48:21
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| [2018-08-23 04:51:52] |
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This is now resolved. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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