Support Board
Date/Time: Tue, 21 Jan 2025 12:27:07 +0000
SC Build 1789 crashs when moving an attached order
View Count: 792
| [2018-08-17 16:57:06] |
| Cavalry3162 - Posts: 523 |
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no text, pls fix asap.
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| [2018-08-17 17:06:41] |
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Will be best that we remove 1789 for now. We are not sure how to reproduce this at the moment. Significant testing has been performed. And this problem was not encountered.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-17 17:25:55] |
| Cavalry3162 - Posts: 523 |
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ok, reverted back to 1788 - all back to normal again so there's def something going on |
| [2018-08-17 17:36:29] |
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Is this with simulated or non-simulated trading? And what Trading service are you using Sierra Chart with? And how do you have these settings set?: Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General) Global Trade Settings Windows: Use Server Side Bracket Orders (if supported) (Global Settings >> General Trade Settings >> General) Can you also save the current Trade Window configuration you are using and provide us that file. Here is more information about that: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-17 17:45:32
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| [2018-08-17 17:43:06] |
| Cavalry3162 - Posts: 523 |
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its with rithmic, both of these settings were checked
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| [2018-08-17 17:53:41] |
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Still unable to reproduce. Can you also save the current Trade Window configuration you are using and provide attach that file. Here is more information about that: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-17 18:12:46] |
| Cavalry3162 - Posts: 523 |
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that might be it.. i am using a vol stop... see attached |
 Scalp_ES_VolStop.twconfig - Attached On 2018-08-17 18:12:22 UTC - Size: 6.52 KB - 395 views |
| [2018-08-17 18:27:45] |
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Yes we found it!. Perfect. But it was not related to the volume stop . Just a case of modifying an Attached Order when it does not have a sibling.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-17 18:29:15
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| [2018-08-17 18:28:31] |
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We will have a new release out in about 15 minutes. We also added to our trading testing, the particular condition to test what was causing the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-17 18:44:28
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