Support Board
Date/Time: Sun, 24 Nov 2024 11:02:31 +0000
PayPal
View Count: 1754
| [2013-10-21 15:01:13] |
| User74484 - Posts: 6 |
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I am trying to pay my monthly subscription. I always pay through PayPal. I clicked on the "purchase" tab in the PayPal section - but nothing happens?? (This is the second time this has happened)
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| [2013-10-21 15:08:26] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-21 15:51:12] |
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Please let us know if you are still seeing the issue, as we are not seeing it with our tests. If you are still seeing the issue, let us know if it would be possible to connect your system with Remote Assistance. Sierra Chart Support |
| [2013-10-21 15:58:19] |
| User74484 - Posts: 6 |
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I am still having a problem. You can connect with Remote Assistance, but not until 19.00 UK time. Please send an e mail to confirm. Many thanks.
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| [2013-10-21 17:03:57] |
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Please open a ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets And provide a good time to call and a phone number. Thank you. Sierra Chart Support |
| [2013-10-21 18:42:06] |
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User Called.
Sierra Chart Support |
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