Support Board
Date/Time: Tue, 21 Jan 2025 10:40:17 +0000
Date Range Question
View Count: 721
[2018-08-16 12:21:57] |
infpz - Posts: 826 |
Suppose I have a chartbook with ES charts. They have a date range ending with today and everything is working. But I have 1 chart (a TPO chart) in the same chartbook,that has a date range ending 8/10/18 and it won't update. When I send the chart to another user, it works fine. What might cause this?
|
[2018-08-16 12:57:40] |
User226793 - Posts: 173 |
Hi There, i am facing the same issue...Is it to do with the latest update?
|
[2018-08-16 17:01:52] |
Sierra Chart Engineering - Posts: 104368 |
If you create a new chart for that symbol does it then update to the current date?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-08-16 17:32:54] |
User226793 - Posts: 173 |
I cannot edit the date field.. I have also attached the screen shot and the chart for your reference.. Please look at the TPO Chart,.. Does this have to do with my data feed settings? I believe this chart issue... I have also attached the .cht for your reference.. Please check the TPO profile chart.. thank you again
|
Attachment Deleted. Serria.PNG / V - Attached On 2018-08-16 17:28:58 UTC - Size: 162.67 KB - 260 views Private File |
[2018-08-16 17:50:26] |
Sierra Chart Engineering - Posts: 104368 |
The symbol of the chart is incorrect. Because it does not appear as though you are using CQG. Refer to: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols It needs to be in your case ESU18. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-16 17:50:45
|
To post a message in this thread, you need to log in with your Sierra Chart account: