Support Board
Date/Time: Tue, 21 Jan 2025 10:58:15 +0000
Can't connect...
View Count: 846
| [2018-08-15 17:22:52] |
| User275302 - Posts: 52 |
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Today my platform suddenly won't connect to my data. I'm getting a 'Waiting to reconnect...' message in yellow at the top left of the window. Any idea what's wrong? I sent a 'send analysis' from my data window if that helps. Thanks, James
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| [2018-08-15 19:05:48] |
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Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2018-08-15 13:14:17 You are getting a permission denied error from Rithmic. Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-15 19:33:12] |
| User275302 - Posts: 52 |
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What is the cheapest I can get a real time, accurate feed of the ES from you guys? All i need it for is market profile. volume profile and TPO...Thanks
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| [2018-08-15 21:17:49] |
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Cheapest would be 25 USD per month for the real-time connection +42 USD per month for the exchange fee. This is in addition to the cost of Sierra Chart. Let us know if you would like to proceed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-15 21:18:13
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