Support Board
Date/Time: Tue, 21 Jan 2025 07:20:46 +0000
CFD indices are not updating data
View Count: 1174
| [2018-08-13 16:06:30] |
| User824948 - Posts: 2 |
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My US30, SPX500 and JPN225 are not updating data.US30 and JPN225 only loads up to 6th July 2018. SPX500 only loads to 1st Feb 2018.
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| [2018-08-13 17:55:43] |
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Follow the instructions here to perform a Full Reset of the Symbol Settings: https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Make sure you follow the step to reconnect to the data feed If all of the above does not help, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-13 17:57:26
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