Support Board
Date/Time: Tue, 21 Jan 2025 07:43:48 +0000
colums missing data
View Count: 697
| [2018-08-09 18:14:05] |
| markuz - Posts: 90 |
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A client of mine recently upgraded to 1785. He is using a chartbook. Periodically the whole column H drops all data and goes blank. He cannot get this data back without logging off the software entirely and logging back in. This wasn't happening with any other versions. Any thoughts? Attached are the chartbook and picture of column H missing data. |
 Screen Shot Of Erased Col H.pdf - Attached On 2018-08-09 18:13:34 UTC - Size: 243.85 KB - 311 views Private File TRT-NQ-ML-Predict-rev55-wdca-auto-add-PST-0618.cht - Attached On 2018-08-09 18:13:43 UTC - Size: 889.9 KB - 424 views |
| [2018-08-09 20:43:09] |
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We will test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-10 22:45:48] |
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We cannot reproduce this. From one of the programmers: I'm having trouble finding anything in the spreadsheet study code that could possibly clear column H. My closest guess so far is that maybe something external is changing the inputs or persistent variables for the spreadsheet study, but that seems rather unlikely. In our test we can see data and formatting in column H. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-10 22:50:11
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