Support Board
Date/Time: Tue, 21 Jan 2025 04:01:31 +0000
Not Seeing Live Prices on My Sierra Charts Account
View Count: 1066
[2018-08-01 16:33:21] |
User291310 - Posts: 10 |
Dear Sir or Madame, I am not seeing live prices on my Sierra Charts. I have a positive account balance and it says my exchange data feeds are active. Not sure what it is that I am doing wrong. Kind Regards, |
[2018-08-01 17:16:33] |
Sierra Chart Engineering - Posts: 104368 |
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Just remember the CME is hell-bent on making this as hard as possible for you to get real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-01 17:17:24
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[2018-08-03 10:29:05] |
User291310 - Posts: 10 |
Dorman Trading
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[2018-08-03 18:06:31] |
Sierra Chart Engineering - Posts: 104368 |
Okay next question is is your account with Dorman trading set up on either Rithmic or CQG or CTS trading platform services? If you are not sure ask them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-08-03 19:34:08] |
User291310 - Posts: 10 |
It is setup with CQG
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[2018-08-03 19:56:35] |
Sierra Chart Engineering - Posts: 104368 |
Therefore you just need to follow through these instructions to connect Sierra Chart your CQG account: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices This is necessary to receive the real-time CME data. Just read over that section and that explains all of the details. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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