Support Board
Date/Time: Tue, 21 Jan 2025 07:38:54 +0000
speed
View Count: 1397
| [2018-07-30 11:26:00] |
| User28317 - Posts: 149 |
|
I continue to have issues with the speed of trade execution. I have upgraded to 300bps data and I have a very fast processor. I talked to Dorman and they say the issue is not them. The internet provider claims I have the fastest data they offer. Do you have any suggestions to make the trading execution quicker?
|
| [2018-07-30 16:42:38] |
| |
|
Even a 1 Mb Internet connection would be more than sufficient assuming nothing else is using it. Our suggestion is to not use Rithmic but another service. All of the supported services are here: Supported Data and Trading Services: Supported Services Look at using CTS along with the Sierra Chart Exchange Data Feed. Not the CTS data feed. It is most important to use the Sierra Chart Exchange Data Feed for the best performance: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-09 05:22:12
|
| [2018-08-09 02:55:25] |
| User28317 - Posts: 149 |
|
RAN A PING TEST FOR BOTH, WHAT DO YOU THINK?
|
 pinging cts vs rithmic.PNG / V - Attached On 2018-08-09 02:52:54 UTC - Size: 52.36 KB - 477 views Attachment Deleted. |
| [2018-08-09 05:23:21] |
| |
|
You really need to ping DS1.SierraCharts.com. And ultimately what counts is the connectivity we have to CTS and to the exchange. Both of those are very low latency. Not what you see on your side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-09 09:04:47] |
| User28317 - Posts: 149 |
|
SIERRA PING
|
| PING TEST SIERRA.PNG / V - Attached On 2018-08-09 09:03:09 UTC - Size: 35.11 KB - 400 views Attachment Deleted. |
| [2018-08-09 09:46:26] |
| |
|
Yes that is good. That is the server the orders are routed to when using the CTS low-cost connection model.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: