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Date/Time: Sun, 24 Nov 2024 09:09:00 +0000



IQFEED, Cl and GC contracts not getting data on Quoteboard.

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[2013-10-18 13:14:15]
vectorTrader - Posts: 86
I am having issues with the quoteboard and loading CL and QC symbols. Every time I load a symbol, the log provides the following errors:

Symbol Error: QGC# is unknown, unavailable, or improperly formatted. | 2013-10-18 09:05:06
Symbol Error: #QCL is unknown, unavailable, or improperly formatted. | 2013-10-18 09:05:06
Symbol Error: @QCL# is unknown, unavailable, or improperly formatted. | 2013-10-18 09:05:06

Others that have the same symbol list are seeing data. Also, when I load a chart, I do get data from any one of these symbols.

Im currently running version 1029.
Date Time Of Last Edit: 2013-10-18 16:31:26
[2013-10-18 17:17:07]
Sierra Chart Engineering - Posts: 104368
As long as one of those is the correct symbol, then you need to contact IQ Feed about this. It is their system indicating the symbols are not recognized for real-time data.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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