Support Board
Date/Time: Tue, 21 Jan 2025 00:43:52 +0000
Chartbook corrupted?
View Count: 671
| [2018-07-25 02:00:30] |
| User786248 - Posts: 25 |
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My sierrachart version 1784 was forced closed once. Now when I try to open SC, it tries to load my chartbook, the historical data shows this message "waiting to download historical data" and remains for a very long time. Any fix to this? Do I have to rebuild a new chartbook?
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| [2018-07-25 02:01:45] |
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We do not think this is a Chartbook issue. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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