Support Board
Date/Time: Mon, 20 Jan 2025 20:45:49 +0000
1782 - Customizing DOM Columns Freeze
View Count: 907
| [2018-07-17 05:22:22] |
| Acro - Posts: 441 |
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I'm finding my chart DOM freezes regularly if I try and change a setting in the DOM columnns via Chart - Customize Trade/DOM Columns By freeze, I mean the chart will continue to update but is unresponsive to any mouse or keyboard input and I can only exit Sierra by CTRL ALT DEL in that situation Date Time Of Last Edit: 2018-07-17 05:22:59
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| [2018-07-17 05:46:50] |
| Acro - Posts: 441 |
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On further investigation, it looks like the settings window for the column customisation (that is supposed to pop up and be visible) immediately becomes hidden for some reason and you have to ALT TAB back to the same window to be able to see it. I've never had this issue before |
| [2018-07-17 14:20:46] |
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We will look into this. One possible explanation is explained here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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