Support Board
Date/Time: Tue, 21 Jan 2025 00:52:28 +0000
Clock Study not Matching Market Open or Order Markers on Chart
View Count: 777
[2018-07-17 03:44:48] |
User379884 - Posts: 45 |
Hi, The clock study I have on my chart does not match when the market opens (usually anywhere between 5 & 10 seconds out). This time issue also appears to impact where my trades are recorded on the chart. For instance when the time is out 10 seconds there is about a 10 second difference to where I place a trade and the market actually records it on the chart, sometimes the markers being off in space somewhere and nowhere near the entry or exit. Is there a fix to this like an ability to synchronise my clock to the exchange or something of the like? Thanks. |
[2018-07-17 11:55:01] |
Sierra Chart Engineering - Posts: 104368 |
Refer to: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-07-19 15:01:57] |
User379884 - Posts: 45 |
Thank you. I updated my computer clock from server in global settings and it has fixed the issue.
|
To post a message in this thread, you need to log in with your Sierra Chart account: