Support Board
Date/Time: Mon, 20 Jan 2025 20:51:29 +0000
Trade Simulation Mode issue in 1776
View Count: 653
| [2018-07-09 01:58:35] |
| LDog - Posts: 22 |
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When changing from Trade Simulation Mode to Live trading, both the Yes and No buttons of the confirmation window/popup take you to Live trading. The confirmation works correctly when changing from Live to Sim. Does anyone else have this issue? Date Time Of Last Edit: 2018-07-09 08:54:16
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| [2018-07-09 07:01:43] |
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Yes we do see this. We are looking into it now and will resolve.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-09 07:30:50] |
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This is now resolved. Update to prerelease 1779.: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-09 07:58:13] |
| LDog - Posts: 22 |
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Verified as resolved with pre-release 1779. (I apologize if this information isn't needed, but I worked several years in a software 'change control' position and resolution verification was helpful.) Thank you for the amazing quick resolution of this issue! |
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