Support Board
Date/Time: Mon, 20 Jan 2025 20:45:45 +0000
Can't open recently created chartbook
View Count: 1193
| [2018-07-06 23:30:23] |
| Vantrader66 - Posts: 21 |
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I recently created a new chartbook which I can't open and am not able to delete. I think I accidentally named it incorrectly as "6E/EuroUSD" whch created the problem. Can you advise on how I could delete it and I will just create a new one - I looked on the support board for help on this but couldn't find any. Thanks. Really like using SC!
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| [2018-07-07 10:48:43] |
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Best thing to do is to go to the C:\SierraChart\Data folder on your system through your operating system file manager. Locate that file and rename it or delete it as you require.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-07 16:25:52] |
| Vantrader66 - Posts: 21 |
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Thanks for your response - I actually tried to do what has been suggested above before posting my original query but the file is not in the C:\SierraChart\Data folder despite appearing in the recent file list in the drop down menu of the file tab. Is there anything else I could try to rename/delete it?
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| [2018-07-07 20:10:44] |
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Okay we understand. So there was an error actually saving it. What we recommend you do is select File >>Clear Recent File List and then gradually it will repopulate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-08 01:24:57] |
| Vantrader66 - Posts: 21 |
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Ok,thanks.Can't say enough about SC and your support - both are awesome!
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