Support Board
Date/Time: Mon, 20 Jan 2025 21:00:28 +0000
[User Discussion] - SC not responding for teamviewer
View Count: 860
| [2018-07-05 04:45:04] |
| User61576 - Posts: 445 |
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hi I am trying to remote the SC computer with Teamviewer but although I can control all windows features as a remote, I can not click on anything related to SC (nothing responding in SC) do you have any idea how to solve this? thanks |
| [2018-07-13 11:47:11] |
| User61576 - Posts: 445 |
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??????
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| [2018-07-13 12:26:20] |
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No we cannot help with this unless Sierra Chart is truly in a frozen state in which case refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often We recommend using Windows Remote Desktop protocol instead. Not team viewer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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