Support Board
Date/Time: Thu, 28 Nov 2024 05:51:11 +0000
Request to extend trial
View Count: 1848
| [2018-07-04 06:08:15] |
| User622163 - Posts: 17 |
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Hi, I'm currently testing out the trial and I just noticed the trial includes package 5 features. I've never used these features before and would like to have more time to see if these features are worth it. Thanks a bunch.
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| [2018-07-04 06:18:28] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you can request another trial, up to a total of 30 days assuming you have not already received those trial days previously. After this you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-28 23:22:46] |
| User746382 - Posts: 1 |
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Hello, I believe I need an extension. I wanted to try the demo, as I have a new computer. I signed up to try the demo last year but did not get to use it at all because my computer would not support it. I am all signed up now and have the software downloaded but I cannot access the trial. Please help.
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| [2022-02-28 23:28:38] |
| John - SC Support - Posts: 36350 |
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User746382: We have activated your trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-03 15:27:48] |
| User336957 - Posts: 1 |
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Hey! Using sierra chart in mac. Couldn’t use it properly due to system errors. Is it possible i can get trial extended a bit for longer and better use of SC ?
Date Time Of Last Edit: 2022-03-03 15:28:26
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| [2022-03-03 16:32:07] |
| John - SC Support - Posts: 36350 |
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Your trial is good through March 17, 2022.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-29 09:47:03] |
| User440307 - Posts: 1 |
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Hello. I am thinking to come back to SC (and Denali/Teton) and I need to test few things before but unfortunately even if I have just re-installed SC, I only have 1 day left of trial period...Can you give me 1 week more please? Thx add: and if it's possible to test MBO it will be great. Date Time Of Last Edit: 2022-03-29 09:49:31
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| [2022-03-29 15:10:50] |
| John - SC Support - Posts: 36350 |
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User440307 We have reset your trial time for your account. The trial has access to the MBO data from the delayed data feed. Refer to the information here: Market By Order Data: Step-by-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-23 09:31:01] |
| User110263 - Posts: 4 |
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Hi, I'm still in the learning process, and before being ready to start real trading and pay for the services, I would really appreciate if my trial could be extended. Thank you in advance for your support. User110263 |
| [2022-09-23 15:08:19] |
| John - SC Support - Posts: 36350 |
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User110263: We can only extend the trial by the number of days that you did not use. In your case this is 3 days. We have added the 3 days of trial to your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-04 07:52:57] |
| User871146 - Posts: 1 |
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Hello dear ADMIN, Due to the festive season, I did not get much opportunity to use my trail efficiently. Can I please ask for an extension to this trial? Regards, Account Name: PariAF |
| [2023-01-04 20:37:53] |
| Sierra_Chart Engineering - Posts: 17199 |
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We have extended your trial.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-23 07:04:27] |
| User383804 - Posts: 1 |
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Hello, I did a trial over 10 years ago in 2011, could you extend the trial and give me a month to see what has changed and if the software could suit my current way of trading? |
| [2023-05-23 15:07:22] |
| John - SC Support - Posts: 36350 |
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User383804: We have reset and activated the trial for your account. Note that we only give a 15 day trial. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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