Support Board
Date/Time: Mon, 20 Jan 2025 16:55:33 +0000
Current Traded Ask/Bid Volume not showing
View Count: 990
| [2018-07-03 18:16:05] |
| User254420 - Posts: 7 |
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When adding Current Traded Ask/Bid Volume to my DOM,I end up blank and can not see the numbers.
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| [2018-07-03 18:17:41] |
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At this time, this would make sense because the market is not open. What is the symbol of the Trading DOM?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-03 19:07:44] |
| User254420 - Posts: 7 |
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It was during the market open. I was trading E-mini S&P 500 (ES) Edit: Added some pictures Like you can see from screenshots, I have added them to my DOM. Numbers do not show on my DOM. I use this feature and I just switched to your platform. This is a major part of my trading and it's not usable. Can you please address this issue as fast as humanly possible. Date Time Of Last Edit: 2018-07-04 14:29:52
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SC2.png| [2018-07-05 09:06:03] |
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We are going to be testing this today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-05 13:12:11] |
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We see the problem. We will have this resolved today. It must have something to do with the CTS symbol price multiplier.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-05 19:01:05] |
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This was resolved earlier today. Update to the latest "Prerelease" following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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