Support Board
Date/Time: Mon, 20 Jan 2025 16:48:36 +0000
Reactivate the Real-Time Data Connections
View Count: 597
| [2018-07-02 14:19:14] |
| drak33 - Posts: 20 |
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I had no money at my Service Balance before 1.7.2018 and my Real-Time Data Feed was deactivated. Today I did a payment to my account and tried to reactivate recurring services, but the activation of Real-Time Data connection doesnt work. I pressed the button "Activate" at the 1st connection, but the data stay inactive. Where could be a problem? Thanks
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| [2018-07-02 16:14:52] |
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We have activated the account for you. You now need to complete the agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExcahangeDataFeedFeatures#Agreements And then activate the needed exchange(s). Last month, you have the "Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts" for 3.25 USD / month active. Sierra Chart Support |
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