Support Board
Date/Time: Mon, 20 Jan 2025 20:58:37 +0000
Invalid historical tick data
View Count: 858
| [2018-06-30 17:13:34] |
| Usermb - Posts: 126 |
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Service: SC Data Symbol: NG The number of trades are missing for some dates, see the attached screenshot. These are the affected contracts: - NGN15 - NGQ15 - NGU15 - NGV15 Date Time Of Last Edit: 2018-06-30 17:14:11
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NG.PNG| [2018-07-01 19:37:39] |
| Usermb - Posts: 126 |
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Symbol: HG Tick data is missing for contracts HGN12 and HGN13. With the exception of these two contracts, there is tick data available since HGU11 Date Time Of Last Edit: 2018-07-01 19:39:04
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| [2018-07-03 22:43:06] |
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We need some time to check these files.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-07-10 09:45:22] |
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For older contracts we only have the ability patch missing data with 1 minute price data and not with tick by tick data. So we cannot do anything in regards to post #1. Same with post #3. If the data is missing completely, we can then fill it in with 1 minute data. We wish we could do better but we do not have a source for tick by tick data going back more than about six months at most. Update: let us have a look at some other data sets we may have, which might have this data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-07-10 11:11:55
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