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Date/Time: Tue, 21 Jan 2025 04:20:20 +0000



Trade Activity Log : incorrect High/Low price while open

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[2018-06-28 07:36:54]
User877753 - Posts: 152
Hello,

Broker : IB
Data feed : Sierra chart

Since a few days, High/Low Price While Open are incorrect : it's exactly the entry or the exit price (if entry higher = high price, etc..), even if I'm whipsawed, with MFE and MAE >0.

I noticed that on CL yesterday and on DAX today (real trading).

Quite odd : never happened before yesterday.

All worked perfectly until June 12th (no trades between june 12 and june 27).

On SIM mode, all is fine.

Any clue ?
Thanks in advance.
Date Time Of Last Edit: 2018-06-28 08:28:14
[2018-06-28 18:38:46]
Sierra Chart Engineering - Posts: 104368
We can see these fields are not being set in the current version due to changes with how Positions are being tracked for non-simulated trading. This will be resolved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-28 18:39:36
[2018-08-03 14:09:04]
User877753 - Posts: 152
Hello,

Broker : IB
Data feed : Sierra chart

Same problem with 1786 :High/Low Price While Open are incorrect : it's exactly the entry or the exit price (if entry higher = high price, etc..), even if I'm whipsawed, with MFE and MAE >0.

Went back to 1785, all is fine.

Thanks in advance
[2018-08-03 17:04:04]
Sierra Chart Engineering - Posts: 104368
We are checking on this now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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