Support Board
Date/Time: Mon, 20 Jan 2025 13:51:57 +0000
Order got canceled once I placed an order
View Count: 560
| [2018-06-27 12:43:35] |
| techcomhk - Posts: 3 |
|
Hello, Every time I placed an order via Chart for M6E, the order get immediately canceled by the system. It said my stop order is too high but I have checked the order price, it should be reasonable. Log and screenshot is attached for reference. Thanks. Date Time Of Last Edit: 2018-06-27 13:17:24
|
Private File Private File |
| [2018-06-27 13:01:05] |
| Steve - Posts: 16 |
|
techcomhk , Just a guess, maybe it is still outside of the so called "trusted price range" set dynamically during the day by your broker. Date Time Of Last Edit: 2018-06-27 13:01:46
|
| [2018-06-27 13:12:15] |
| |
|
Contact your broker about this. This is not something we can help with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: