Support Board
Date/Time: Sun, 24 Nov 2024 08:29:50 +0000
FGBLZ3 - DOM and charts price is stucked in a specific price while DOM resting orders are updati
View Count: 1442
| [2013-10-15 08:20:55] |
| avifutures - Posts: 59 |
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Hi. FGBLZ3 - DOM and charts price is stucked in a specific price while DOM resting orders are updating correctly.. I launched OEC trader and openned OEC DOM and found SC DOM's resting orders updating correctly and equal to OEC DOM's resting orders.. I openned a new FGBLZ3 SC DOM in a different chartbook and the problem persists.. Other SC contracts (like ESZ3 or 6EZ3) behave normally. I can't trade in thiis situation. please assist. BR, AVi |
| [2013-10-15 08:32:42] |
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You have probably gone over the OEC 5 symbol limit. Refer to help topic 3 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-10-15 10:43:09] |
| avifutures - Posts: 59 |
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Hi, I removed one symbol (NQ) and the problem solved but I have remaining only 4 active symbols (ES,6E,Cl,FGBL) plus $NSHF and $TICK. Does it make sense ? Thx, Avi |
| [2013-10-16 01:11:41] |
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We do not control the data feed, so we really cannot comment on that. All that we can say is that if there is a problem with an Intraday chart updating, refer to help topic 3 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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