Support Board
Date/Time: Mon, 20 Jan 2025 13:55:08 +0000
Update failed using Downloader
View Count: 655
| [2018-06-25 04:13:31] |
| User285256 - Posts: 8 |
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I tried to update to latest version, 64 bit, using Help>Download Latest Version. Unsuccessful. Tried to update via Sierra Downloader. It hung at "File move unsuccessful." Please help. Bill French |
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| [2018-06-25 04:16:04] |
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From our perspective, it looks as though you have Sierra Chart running when you are trying to do the update. It must not be running.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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