Support Board
Date/Time: Mon, 20 Jan 2025 13:47:59 +0000
Market depth data feed trial still not activated
View Count: 792
| [2018-06-22 06:31:35] |
| User604701 - Posts: 4 |
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I funded 5 dollars to market depth data feed trial and activated it but still cant see it in market depth window
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| [2018-06-22 06:48:51] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above, completely before you ask further questions about real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-22 07:59:10] |
| User604701 - Posts: 4 |
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I m trying to view Currency futures markets,especially euro e6. Cant see real time data which i paid for trial
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| [2018-06-22 10:13:17] |
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The first step is you need to sign the agreement: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&reload=1#Agreements And then you need to activate this particular exchange: CME, For professionals and users without a trading account There is no cost until July 2018. After that it is 115.50 USD a month. If you have a trading account the costs are less. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-22 13:55:01
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| [2018-06-22 13:50:58] |
| User604701 - Posts: 4 |
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i signed all agreements an activate market depth. but still no real or historical market depth.cant see anything.
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| [2018-06-22 13:54:26] |
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You went overboard with exchange activation. You activated too many conflicting ones and ones you are not entitled to activate. That may or may not be a problem. We want you to restart Sierra Chart. After that, open a chart for E6U18 and if you do not receive the real-time data let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-22 14:08:19] |
| User604701 - Posts: 4 |
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yes,e6u18 worked. thank you
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