Support Board
Date/Time: Mon, 20 Jan 2025 13:59:14 +0000
Data Feed Disconnects and Message Log shows Windows Error Code 10053
View Count: 611
| [2018-06-19 22:30:47] |
| Lucky Hat - Posts: 4 |
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My data feed is randomly disconnecting from time to time. Today I notice this in the Message Log: Windows Error Code 10053 Screen shot of log for this time period is attached. I am using the CQG data feed (FIX connection). I am able to reconnect to manually each time. Computer is 1 month old and is running Windows 10 Pro for Workstations. Exact specs attached in screenshot. How can I best fix this please? Thank you in advance. |
Private File Private File |
| [2018-06-20 03:16:28] |
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This is a common problem with CQG. Refer to: CQG Trading Platform Service: Frequent Server Disconnections when Using CQG We cannot provide further help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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