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Date/Time: Fri, 01 Nov 2024 03:31:42 +0000



Order Eror - Rithmic Trading

View Count: 534

[2018-06-18 14:36:00]
User882485 - Posts: 1
Hello, I was trying to make a trade with 1 parent order and 2 attached orders and I recieved an error. This is a new account, so I am not sure if problem is with SC or Rithmic. Thank you

Rithmic Trading | Failure with order with Service Order ID: 27707263. User Id is missing in Order Request | 2018-06-18 16:07:05 *

Order Error - Rithmic Trading order update (Order update). Info: Status: complete. CompReason: FA. Internal Order ID: 29. Service Order ID: 27707263. Symbol: YMU8-CBOT | 2018-06-18 16:07:05 *
[2018-06-18 15:52:11]
Sierra Chart Engineering - Posts: 104368
Contact your broker about this Rithmic error:
User Id is missing in Order Request

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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