Support Board
Date/Time: Mon, 20 Jan 2025 11:27:57 +0000
downloading continuous data IB/Sierra data
View Count: 734
| [2018-06-15 15:18:19] |
| N!co - Posts: 140 |
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Hi, when i scroll through my quoteboard, Sierra chart always takes a long time to re-download the data this seems weird, as i would expect the majority of the data to be on my pc already i am connected to IB and have a Sierrachart data package is this data i am downloading comming from IB (because it seems so slow) or Sierra ? and is there anything i can do to speed up this process thank you |
 download_data.png / V - Attached On 2018-06-15 15:17:57 UTC - Size: 68.78 KB - 272 views |
| [2018-06-15 16:44:26] |
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Yes the data is coming from the Sierra Chart Exchange Data Feed and most of the data is already on your system. Only the most recent missing data is being downloaded. Not sure why that would be slow. Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Those charts are Continuous Futures Contract charts. Might be best not to link a Quote Board to a continuous futures contract chart. Refer to the following setting: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-15 16:45:25
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