Support Board
Date/Time: Mon, 20 Jan 2025 11:14:12 +0000
Urgent data not showing
View Count: 823
| [2018-06-12 14:44:26] |
| User472677 - Posts: 356 |
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This is urgent, please help. At 10 am et, data from ameritrade stopped updating sc charts. ameritrade says it is sc problem. I concur as I can get amritrade data in another program. |
| [2018-06-12 15:45:54] |
| Trader&Hunter - Posts: 131 |
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lmao TDA is wrong. their whole program stopped working. Sierra was still working. TOS platform was frozen for 15minutes at least
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| [2018-06-12 17:20:06] |
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It does not really make sense that issue like this would be on the Sierra Chart side as the data is coming from Ameritrade. Is Sierra Chart connected to the data feed? To determine this, refer to: https://www.sierrachart.com/index.php?page=doc/FileMenu.html#Connect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-12 18:30:26
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