Support Board
Date/Time: Mon, 20 Jan 2025 11:26:24 +0000
Vertical Tool Issue
View Count: 674
| [2018-06-07 15:04:26] |
| User536593 - Posts: 11 |
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When I attempt to add a vertical line on a chart, i point to where i want it located and it sets to the left of the location 2-3 bars. However, the is NOT true in all cases. I am using Renko Bars Any fixes. This is a recent problem |
| [2018-06-07 18:13:14] |
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This would have to be a data timestamp issue. Not with the drawing tool itself. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-12 14:13:26] |
| User536593 - Posts: 11 |
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tried that and did not fix issue. Using version 1762 now on Desktop and Laptop, same issue on both. When using the vertical line, i can highlight 2 or 3 locations the the alignment is off by 1 or 2 bars. Using Renko 5tick on NQ. Same for arrow. |
| [2018-06-12 17:31:16] |
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We are unable to reproduce this problem. Can you please include a screenshot with the Vertical line in the incorrect position and tell us the time zone of the chart. Here are instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Also, when you see this problem, is it showing the Vertical Line in the incorrect location before you left-click, or does it shift after you click to place the line? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-12 17:31:35
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