Support Board
Date/Time: Mon, 20 Jan 2025 11:16:18 +0000
FBTPs
View Count: 1044
| [2018-06-07 12:46:22] |
| User339776 - Posts: 22 |
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Hi i have been trying to get FBTP charts up. i spoke with AMP who have added the symbol their end. i have done an update from server in global symbol settings but cannot access the symbol it is "not found" when i search for it. Please advise Thanks |
| [2018-06-07 18:26:48] |
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Is this a EUREX symbol?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-11 06:13:08] |
| User339776 - Posts: 22 |
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Hi, yes it is a eurex product. please advise.
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| [2018-06-11 10:40:58] |
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This symbol is listed in File >> Find Symbol >> Futures. The symbol pattern is: F.US.FBTP?## We have now set up the historical data maintenance for this symbol. So open a chart for the symbol and then re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-12 10:12:23] |
| User339776 - Posts: 22 |
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Hi, thanks but i can't find them?
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| [2018-06-12 10:48:01] |
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So when you select File >> Find Symbol >> Futures you do not see this listed?: F.US.FBTP?## Under that it has this listed: F.US.FBTPU18 Do you see any symbols under futures? If you do, it is certainly there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-12 10:48:27
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| [2018-06-12 11:27:54] |
| User339776 - Posts: 22 |
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please see image. states not found. cant see it by searching manually
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Attachment Deleted. |
| [2018-06-12 18:23:19] |
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You need to click the + to the left of Futures to expand the list. You cannot directly search for a particular outright. If you did search for FBTP, you would find a match though.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-12 18:23:44
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| [2018-06-13 09:03:34] |
| User339776 - Posts: 22 |
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i'm sorry its not there. when i search it says not found and i cant see it manually?
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 Image 2.png / V - Attached On 2018-06-13 09:03:18 UTC - Size: 37.93 KB - 270 views |
| [2018-06-13 09:36:33] |
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Okay we see, the problem you are using Rithmic and not CQG. We have been referring to CQG symbols all along. We apologize for that. We have now added this symbol for Rithmic. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings We apologize for this. It is just quite uncommon that we are asked about EUREX symbols in relation to Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-13 09:37:05
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| [2018-06-13 10:56:23] |
| User339776 - Posts: 22 |
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Thanks, Working now
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