Support Board
Date/Time: Mon, 20 Jan 2025 08:24:06 +0000
[Locked] - 1756 build
View Count: 767
| [2018-06-05 18:14:52] |
| User20450 - Posts: 330 |
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ill start another one , there is s serious issue with SC timing out in recent builds , like i stated before i have not changed my charts for long time and they worked great , no i get blanks and things dont open and SC shuts down on me , i am using 64 bit
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| [2018-06-06 01:28:50] |
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We have determined that some of the recent versions do use more memory than expected. This was something that we originally did not believe because the report of memory use was so much higher that it did not make sense, but we realized the cause was due to the performance improvements with TPO and volume profiles. It was a simple change to resolve this and it is now resolved in the latest revision of 1758. Perhaps this is contributing to some of the problem. So update again with Help >> Download Current Version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-06 01:29:22
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| [2018-06-06 11:53:30] |
| User20450 - Posts: 330 |
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thank you for the update but its not just profile , the market depth causes the same issue in newer builds , so with the proile off chart book , we are still getting blank charts and time outs
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| [2018-06-06 12:03:29] |
| User20450 - Posts: 330 |
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now my tpo is different , its just 1 bar , were are it was a profile before , please advise
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Attachment Deleted. Private File Private File |
| [2018-06-06 22:44:05] |
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Provide that particular chart and only that particular chart by following the instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart And let us know what the time zone is you have set Sierra Chart to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-07 02:23:37
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| [2018-06-07 01:50:07] |
| User20450 - Posts: 330 |
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time set to global like always has been also tried newyork were i live
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Attachment Deleted.  SCprofile.Cht - Attached On 2018-06-07 01:49:59 UTC - Size: 53.07 KB - 396 views |
| [2018-06-07 02:23:06] |
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Why do you say there is a problem? What you see does make sense because you have set this Input to 1440: Time Price Opportunity (TPO) Profile Charts: TPO Letter/Block Time Period Length in Minutes (for Intraday Charts) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-07 03:09:26
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| [2018-06-07 02:29:16] |
| User20450 - Posts: 330 |
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thats my point i havent touched any inputs so you update has changed things , we see this alot with colors and other things
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| [2018-06-07 02:30:10] |
| User20450 - Posts: 330 |
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and what is link you sent on data failure , ?
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| [2018-06-07 02:40:40] |
| User20450 - Posts: 330 |
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so i understand its should be on 30 min like i had it but im asking why on new builds are things like this changing without notice ,
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| [2018-06-07 03:11:34] |
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We apologize for the wrong link given. It is now corrected. That link was meant for another post. Here it is again: Time Price Opportunity (TPO) Profile Charts: TPO Letter/Block Time Period Length in Minutes (for Intraday Charts) This particular Input setting would not change on updating. We do not accept that and we do not provide any explanation for what you are saying and we are not going to comment on this. This thread is locked and we do not want to hear further about this. we see this alot with colors and other things We do not agree with this whatsoever. It is rare that there are changes to settings, and that is only because of some reorganization of a particular setting. This is the reason why sometimes we delete posts or get very intolerant because we don't want to waste our time responding to things which are point-blank untrue. It does not mean that this is 100% untrue, but it is 99.99% untrue. When we say think twice before you post, we mean that. Do not post here further. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-06-07 03:14:36
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