Support Board
Date/Time: Mon, 20 Jan 2025 08:32:16 +0000
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View Count: 628
| [2018-06-01 10:08:20] |
| User147023 - Posts: 2 |
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hi, I have just signed up to your package PLUS both EUREX and CME live data. I have been able to get the EUREX products working, however still waiting for the CME to work in a live environment. Is this due to the data agreements not yet being confirmed (I have completed them but only this morning!) Thanks |
| [2018-06-01 16:15:52] |
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We want you to restart Sierra Chart and enable the Force Login option: Sierra Chart - Software Login Instructions: Forced Login The exchanges are activated on your account and you should be receiving the real-time data now. If you still need help, then provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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