Support Board
Date/Time: Sun, 24 Nov 2024 18:44:26 +0000
Trading from charts via Infinity using IQFeed for Data
View Count: 3313
| [2013-12-03 06:14:14] |
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Correction to what we previously said: This does not seem to be related. We have put out a new release now to solve the problem with orders submitted to TransAct with wrong order prices. Update with Help >> Download Prerelease and let us know how it works. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-03 06:15:46
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| [2013-12-03 06:50:12] |
| User GDAC - Posts: 62 |
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Works perfectly guys, thank you very much. I will check the other issue with 6B contracts tomorrow and let you know if its still an issue. Get some rest :) Thanks. |
| [2013-12-03 16:19:50] |
| User GDAC - Posts: 62 |
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Thanks again for your help last night. Regarding the other issue with 6B contracts......On the internal Sierra Chart Sim Platform when a trade is entered, it closes out immediately - see trade info below for one trade I just made as an example. 2 contracts with a diff between bid/ask of of 40 ticks. The trade closes immediately after you enter it. See below. ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID Order 2013-12-03 10:15:13.000 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8353 Limit Sell 1.6385 Pending Child Sim Close 8352 Order 2013-12-03 10:15:13.001 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8354 Stop Sell 1.6363 Pending Child Sim Close 8352 Order 2013-12-03 10:15:13.002 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8352 Market 1 Buy Order Sent Sim Open Order 2013-12-03 10:15:13.003 [Sim]6BZ3 Simulated order accepted 8352 8352 Market 1 Buy Open Sim Open Order 2013-12-03 10:15:13.004 [Sim]6BZ3 Trade simulation fill. Bid: 1.6410 Ask: 1.6370 8352 8352 Market 1 Buy Filled 1.6370 1 Sim Open Order 2013-12-03 10:15:13.006 [Sim]6BZ3 Auto-sent child from parent fill 8353 Limit 1 Sell 1.6385 Order Sent Sim Close 8352 Order 2013-12-03 10:15:13.007 [Sim]6BZ3 Auto-sent child from parent fill 8354 Stop 1 Sell 1.6363 Order Sent Sim Close 8352 Order 2013-12-03 10:15:13.008 [Sim]6BZ3 Simulated order accepted 8353 8353 Limit 1 Sell 1.6385 Open Sim Close 8352 Order 2013-12-03 10:15:13.009 [Sim]6BZ3 Simulated order accepted 8354 8354 Stop 1 Sell 1.6363 Open Sim Close 8352 Order 2013-12-03 10:15:13.010 [Sim]6BZ3 Trade simulation fill. Bid: 1.6410 Ask: 1.6370 8353 8353 Limit 1 Sell 1.6385 Filled 1.6410 1 Sim Close 8352 Order 2013-12-03 10:15:13.012 [Sim]6BZ3 Canceling order due to sibling fill 8354 8354 Stop 1 Sell 1.6363 Pending Cancel Sim Close 8352 Order 2013-12-03 10:15:13.013 [Sim]6BZ3 Simulated order canceled 8354 8354 Stop 1 Sell 1.6363 Canceled Sim Close 8352 Order 2013-12-03 10:15:13.014 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8356 Limit Sell 1.6380 Pending Child Sim Close 8355 Order 2013-12-03 10:15:13.015 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8357 Stop Sell 1.6363 Pending Child Sim Close 8355 Order 2013-12-03 10:15:13.016 [Sim]6BZ3 6BZ3 [M] 6 rev #1 | User order entry | Last: 1.6409999 8355 Market 1 Buy Order Sent Sim Open Order 2013-12-03 10:15:13.017 [Sim]6BZ3 Simulated order accepted 8355 8355 Market 1 Buy Open Sim Open Order 2013-12-03 10:15:13.018 [Sim]6BZ3 Trade simulation fill. Bid: 1.6410 Ask: 1.6370 8355 8355 Market 1 Buy Filled 1.6370 1 Sim Open Order 2013-12-03 10:15:13.020 [Sim]6BZ3 Auto-sent child from parent fill 8356 Limit 1 Sell 1.6380 Order Sent Sim Close 8355 Order 2013-12-03 10:15:13.021 [Sim]6BZ3 Auto-sent child from parent fill 8357 Stop 1 Sell 1.6363 Order Sent Sim Close 8355 Order 2013-12-03 10:15:13.022 [Sim]6BZ3 Simulated order accepted 8356 8356 Limit 1 Sell 1.6380 Open Sim Close 8355 Order 2013-12-03 10:15:13.023 [Sim]6BZ3 Simulated order accepted 8357 8357 Stop 1 Sell 1.6363 Open Sim Close 8355 Order 2013-12-03 10:15:13.024 [Sim]6BZ3 Trade simulation fill. Bid: 1.6410 Ask: 1.6370 8356 8356 Limit 1 Sell 1.6380 Filled 1.6410 1 Sim Close 8355 Order 2013-12-03 10:15:13.026 [Sim]6BZ3 Canceling order due to sibling fill 8357 8357 Stop 1 Sell 1.6363 Pending Cancel Sim Close 8355 Order 2013-12-03 10:15:13.027 [Sim]6BZ3 Simulated order canceled 8357 8357 Stop 1 Sell 1.6363 Canceled Sim Close 8355 |
| [2013-12-03 21:34:15] |
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Checking on this now. There is a problem with the Bid and Ask prices.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-03 21:39:28] |
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We cannot reproduce the problem. This line shows the bid and ask prices are incorrect: Trade simulation fill. Bid: 1.6410 Ask: 1.6370 They look correct to us according to Window >> Current Quote Window: Current Quote 6BZ3 2013-12-03 16:37:21.0 Tue LastPrice:1.6388 LastSize:2 Daily Net:0.0040 Ask: 1.6389 Bid: 1.6388 Bid Ask Avg:1.6388 Bid Ask Diff:1.0 Ticks Bid x Ask:1 x 4 Daily Open:1.6353 Daily High:1.6436 Daily Low:1.6346 Daily Volume:77147 Num Trades:20 Are you still having a problem? What is the Tick Size set to in Chart >> Chart Settings? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-03 21:44:13] |
| User GDAC - Posts: 62 |
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Tick size is set to 0.000100. However for now it appears to have cleared up.....if it reappears I'll post here. Cheers all. |
| [2013-12-03 21:47:45] |
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Make sure the Chart >> Chart Settings >>Price Display Format is set to .0001 as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-03 22:31:52] |
| User GDAC - Posts: 62 |
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It is set correctly......still all fine for now.
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