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Date/Time: Mon, 20 Jan 2025 03:58:37 +0000



Rithmic data quality for YM

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[2018-05-28 13:15:28]
phaedonk - Posts: 352
I'm trying out Rithmic and was browsing YM data. The pic uploaded shows the comparison between YM (June) 20 Volume chart for Rithmic (downloaded via Rithmic trading service) and Sierra (downloaded via SC Data-All services). What horrible horrible data for Rithmic. Is there a possible problem there or are they just that low quality? The setting for Data storage unit is 1 tick for both services.

Haven't investigated other symbols yet for Rithmic, but this is very bad.
Private File
[2018-05-28 13:52:37]
phaedonk - Posts: 352
I have confirmed this is as bad for the other symbols too. Attached is 6E. Wow.
Private File
[2018-05-28 21:33:26]
Sierra Chart Engineering - Posts: 104368
When using Rithmic you need service package 5 for tick by tick data.

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-28 21:33:40

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