Support Board
Date/Time: Mon, 20 Jan 2025 04:05:03 +0000
Exceptions after Sierra running for few days
View Count: 705
| [2018-05-23 17:02:28] |
| User132748 - Posts: 159 |
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After using Sierra for 2-3 days without restarting it I get blank chart and exceptions start flooding my Message Log - several errors per second (screenshot). It has started doing this several updates ago. |
 exception.JPG / V - Attached On 2018-05-23 16:59:23 UTC - Size: 231.75 KB - 283 views |
| [2018-05-23 18:02:48] |
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We do not notice any problem. We run Sierra Chart for weeks at a time. We want you to run Sierra Chart in Safe Mode: http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#UsingSafeMode If you still have an issue update to the latest prerelease: Software Download: Fast Update If you still have a problem with the latest prerelease and safe mode, then we would need to get the Chartbook you are using and we will have to test it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-24 09:09:30] |
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We have released version 1750, let us know if you still see the problem after updating.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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