Support Board
Date/Time: Mon, 20 Jan 2025 04:03:05 +0000
Add credit in other currencies
View Count: 697
| [2018-05-22 20:40:42] |
| Nereus - Posts: 9 |
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Dear Sierra, today I created an account and I wanted to activate the real data streaming for CME (My intention was to pay the 5$ for activation of your real time datafeed and ask for the CME free of charge trial period). Unfortunately my credit card account is in Euro. When I made the payment, I chose 5$, but expressed the intention to pay in Euro, and authomatically the 5$ were converted in 4,24 Euro, which I paid. The fact is, after the payment I found out that the balance in my account is 4.99$. Could you kindly tell me what to do now? Many thanks! |
| [2018-05-23 18:54:32] |
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We will fix this for you.
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