Login Page - Create Account

Support Board


Date/Time: Sun, 19 Jan 2025 23:23:41 +0000



Historical Market Depth Data Loading

View Count: 877

[2018-05-15 23:56:10]
zippyzip - Posts: 293
seems to be some issues with charts loading with depth on them , some do some dont , i cant load small charts around 10 sec like i used too and these charts wont load either unless i take depth off , any ideas
Private File
[2018-05-16 02:31:37]
Sierra Chart Engineering - Posts: 104368
We did explain to you before, that this must be an out of memory condition. This has nothing to do with any particular version. It could not.

Refer to:

http://www.sierrachart.com/index.php?page=doc/WorkingWithCharts.html#OutOfMemoryCondition

Or if there is some other reason, it should be displayed in the Window >> Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-16 11:36:45]
zippyzip - Posts: 293
how am i running out of mem when i just turn it on >? and im not getting any message like that
[2018-05-16 18:42:49]
Sierra Chart Engineering - Posts: 104368
There must be some message in the Window >> Message Log related to this. Go to the chart and select Chart >> Reload and Recalculate and if this condition occurs, then look at the bottom of the Message Log for an added message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account