Support Board
Date/Time: Sun, 19 Jan 2025 23:26:22 +0000
payment done but not getting connected
View Count: 975
[2018-05-14 04:09:36] |
Neville Reys - Posts: 1 |
Ticket ID: 1526270340992 Account Name: neville15 Amount Paid: 64.00 USD Payment Processor: DalPay Transaction/Order ID: 150433.4338938 Statement Descriptor: dalpay.is SIERRACH Would Appreciate if you could please look into the problem and sort this out, so I can start with my trading at the earliest. |
[2018-05-14 04:39:17] |
Sierra Chart Engineering - Posts: 104368 |
It seems as though you have another account because this payment is to an account which does not show Sierra Chart has even been used on. In Sierra Chart select Help >> About and let us know what it says after Account Name. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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