Support Board
Date/Time: Sun, 19 Jan 2025 19:53:51 +0000
problem to connect LMAX account
View Count: 683
| [2018-05-10 07:44:06] |
| KAYZER - Posts: 6 |
|
Hello, I'm writing because I have difficulties to connect my LMAX account. This morning it was ok but since 1 hour it doesn't run. Could you help me? please find my log below Reading Internal Order ID file. | 2018-05-10 08:30:45 Reading Trade Orders file. | 2018-05-10 08:30:45 Reading Trade Positions file. | 2018-05-10 08:30:45 Listening on UDP port 22903. | 2018-05-10 08:30:45 Software version: 1540 | 2018-05-10 08:30:45 Uses New Spreadsheets | 2018-05-10 08:30:45 Usage end date: 2019-02-12 | 2018-05-10 08:30:45 Enabled for: Advanced Features. | 2018-05-10 08:30:45 Enabled for: Sierra Chart Historical Data Service. | 2018-05-10 08:30:45 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-05-10 08:30:45 Current selected Data/Trading service: LMAX Live Trading - DTC | 2018-05-10 08:30:45 Chart Update Interval: 500 | 2018-05-10 08:30:45 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2018-05-10 08:30:45 2018-05-10 15:30:55 Local computer time | 2018-05-10 08:30:45 2018-05-10 07:30:55 Local computer time in UTC | 2018-05-10 08:30:45 2018-05-10 08:30:55 Local computer time in SC Time Zone | 2018-05-10 08:30:45 2018-05-10 07:30:48 Server time in UTC | 2018-05-10 08:30:45 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-05-10 08:30:45 Program path: C:\SierraChart\ | 2018-05-10 08:30:45 Data Files path: C:\SierraChart\Data\ | 2018-05-10 08:30:45 OS Version Number: 6.2 | 2018-05-10 08:30:45 Locale Setting: C | 2018-05-10 08:30:45 Checking for new symbol settings for service code lmax | 2018-05-10 08:30:45 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2018-05-10 08:30:45 Symbol settings are up-to-date for lmax | 2018-05-10 08:30:57 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:31:00 DTC Client (4) | Creating socket. Using TLS 1.2. | 2018-05-10 08:31:01 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-10 08:31:02 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2018-05-10 08:31:02 DTC Client (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:31:22 * DTC Client (4) | Initiating close of socket by core. | 2018-05-10 08:31:22 DTC Client (4) | Closed. | 2018-05-10 08:31:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:31:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:31:22 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:31:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:31:22 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:31:25 DTC Client (5) | Creating socket. Using TLS 1.2. | 2018-05-10 08:31:25 DTC Client (5) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:31:46 * DTC Client (5) | Initiating close of socket by core. | 2018-05-10 08:31:46 DTC Client (5) | Closed. | 2018-05-10 08:31:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:31:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:31:46 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:31:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:31:46 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:31:49 DTC Client (7) | Creating socket. Using TLS 1.2. | 2018-05-10 08:31:49 DTC Client (7) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:32:10 * DTC Client (7) | Initiating close of socket by core. | 2018-05-10 08:32:10 DTC Client (7) | Closed. | 2018-05-10 08:32:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:32:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:32:10 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:32:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:32:10 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:32:13 DTC Client (8) | Creating socket. Using TLS 1.2. | 2018-05-10 08:32:13 DTC Client (8) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:32:34 * DTC Client (8) | Initiating close of socket by core. | 2018-05-10 08:32:34 DTC Client (8) | Closed. | 2018-05-10 08:32:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:32:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:32:34 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:32:34 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:32:34 The above has been sent to support. | 2018-05-10 08:32:35 * HTTP connection to www.sierrachart.com:80 (9) | Creating socket. | 2018-05-10 08:32:35 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2018-05-10 08:32:36 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:32:37 DTC Client (10) | Creating socket. Using TLS 1.2. | 2018-05-10 08:32:37 HTTP connection to www.sierrachart.com:80 (9) | Socket gracefully closed by remote side. | 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) | Received socket Close event | 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) | Initiating close of socket by core. | 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-10 08:32:40 HTTP connection to www.sierrachart.com:80 (9) | Closed. | 2018-05-10 08:32:40 DTC Client (10) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:32:58 * DTC Client (10) | Initiating close of socket by core. | 2018-05-10 08:32:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:32:58 DTC Client (10) | Closed. | 2018-05-10 08:32:58 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:32:58 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:32:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:32:58 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:33:01 DTC Client (12) | Creating socket. Using TLS 1.2. | 2018-05-10 08:33:01 DTC Client (12) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:33:22 * DTC Client (12) | Initiating close of socket by core. | 2018-05-10 08:33:22 DTC Client (12) | Closed. | 2018-05-10 08:33:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:33:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:33:22 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:33:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:33:22 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:33:25 DTC Client (13) | Creating socket. Using TLS 1.2. | 2018-05-10 08:33:25 DTC Client (13) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:33:46 * DTC Client (13) | Initiating close of socket by core. | 2018-05-10 08:33:46 DTC Client (13) | Closed. | 2018-05-10 08:33:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:33:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:33:46 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:33:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:33:46 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:33:49 DTC Client (15) | Creating socket. Using TLS 1.2. | 2018-05-10 08:33:49 DTC Client (15) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:34:10 * DTC Client (15) | Initiating close of socket by core. | 2018-05-10 08:34:10 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:34:10 DTC Client (15) | Closed. | 2018-05-10 08:34:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:34:10 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:34:10 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:34:10 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:34:13 DTC Client (16) | Creating socket. Using TLS 1.2. | 2018-05-10 08:34:13 DTC Client (16) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:34:34 * DTC Client (16) | Initiating close of socket by core. | 2018-05-10 08:34:34 DTC Client (16) | Closed. | 2018-05-10 08:34:34 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:34:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:34:34 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:34:34 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:34:34 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:34:37 DTC Client (17) | Creating socket. Using TLS 1.2. | 2018-05-10 08:34:37 DTC Client (17) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:34:58 * DTC Client (17) | Initiating close of socket by core. | 2018-05-10 08:34:58 DTC Client (17) | Closed. | 2018-05-10 08:34:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:34:58 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:34:58 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:34:58 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:34:58 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:35:01 DTC Client (19) | Creating socket. Using TLS 1.2. | 2018-05-10 08:35:01 DTC Client (19) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:35:22 * DTC Client (19) | Initiating close of socket by core. | 2018-05-10 08:35:22 DTC Client (19) | Closed. | 2018-05-10 08:35:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:35:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:35:22 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:35:22 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:35:22 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:35:25 DTC Client (20) | Creating socket. Using TLS 1.2. | 2018-05-10 08:35:25 File >> Disconnect selected. | 2018-05-10 08:35:32 DTC Client (20) | Initiating close of socket by core. | 2018-05-10 08:35:32 DTC Client (20) | Closed. | 2018-05-10 08:35:32 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:35:32 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:36:32 DTC Client (22) | Creating socket. Using TLS 1.2. | 2018-05-10 08:36:32 DTC Client (22) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:36:53 * DTC Client (22) | Initiating close of socket by core. | 2018-05-10 08:36:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:36:53 DTC Client (22) | Closed. | 2018-05-10 08:36:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:36:53 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:36:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:36:53 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:36:56 DTC Client (24) | Creating socket. Using TLS 1.2. | 2018-05-10 08:36:56 DTC Client (24) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:37:17 * DTC Client (24) | Initiating close of socket by core. | 2018-05-10 08:37:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:37:17 DTC Client (24) | Closed. | 2018-05-10 08:37:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:37:17 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:37:17 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:37:17 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:37:20 DTC Client (25) | Creating socket. Using TLS 1.2. | 2018-05-10 08:37:20 DTC Client (25) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:37:41 * DTC Client (25) | Initiating close of socket by core. | 2018-05-10 08:37:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:37:41 DTC Client (25) | Closed. | 2018-05-10 08:37:41 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:37:41 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:37:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:37:41 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:37:44 DTC Client (26) | Creating socket. Using TLS 1.2. | 2018-05-10 08:37:44 DTC Client (26) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:38:05 * DTC Client (26) | Initiating close of socket by core. | 2018-05-10 08:38:05 DTC Client (26) | Closed. | 2018-05-10 08:38:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:38:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:38:05 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:38:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:38:05 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:38:08 DTC Client (28) | Creating socket. Using TLS 1.2. | 2018-05-10 08:38:08 DTC Client (28) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:38:29 * DTC Client (28) | Initiating close of socket by core. | 2018-05-10 08:38:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:38:29 DTC Client (28) | Closed. | 2018-05-10 08:38:29 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:38:29 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:38:29 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:38:29 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:38:32 DTC Client (29) | Creating socket. Using TLS 1.2. | 2018-05-10 08:38:32 DTC Client (29) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:38:53 * DTC Client (29) | Initiating close of socket by core. | 2018-05-10 08:38:53 DTC Client (29) | Closed. | 2018-05-10 08:38:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:38:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:38:53 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:38:53 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:38:53 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:38:56 DTC Client (31) | Creating socket. Using TLS 1.2. | 2018-05-10 08:38:56 DTC Client (31) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:39:17 * DTC Client (31) | Initiating close of socket by core. | 2018-05-10 08:39:17 DTC Client (31) | Closed. | 2018-05-10 08:39:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:39:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:39:17 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:39:17 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:39:17 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:39:20 DTC Client (32) | Creating socket. Using TLS 1.2. | 2018-05-10 08:39:20 DTC Client (32) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:39:41 * DTC Client (32) | Initiating close of socket by core. | 2018-05-10 08:39:41 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:39:41 DTC Client (32) | Closed. | 2018-05-10 08:39:41 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:39:41 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:39:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:39:41 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:39:44 DTC Client (33) | Creating socket. Using TLS 1.2. | 2018-05-10 08:39:44 DTC Client (33) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:40:05 * DTC Client (33) | Initiating close of socket by core. | 2018-05-10 08:40:05 DTC Client (33) | Closed. | 2018-05-10 08:40:05 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-05-10 08:40:05 To prevent further connection attempts, select 'File >> Disconnect'. | 2018-05-10 08:40:05 LMAX Live Trading - DTC | Disconnected. | 2018-05-10 08:40:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-05-10 08:40:05 LMAX Live Trading - DTC | Connecting to the server lmaxtrade2.sierracharts.com. Port 11096 | 2018-05-10 08:40:08 DTC Client (35) | Creating socket. Using TLS 1.2. | 2018-05-10 08:40:08 |
| [2018-05-10 08:41:00] |
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This is the relevant message: DTC Client (33) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2018-05-10 08:40:05 * DTC Client (33) | Initiating close of socket by core. | 2018-05-10 08:40:05 Are you running any kind of firewall or other security software on your computer, other than the Windows firewall? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-10 08:41:16
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