Support Board
Date/Time: Sun, 19 Jan 2025 19:37:14 +0000
Problems with Cumulative Delta Gapping
View Count: 820
| [2018-05-02 23:32:45] |
| User240019 - Posts: 112 |
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Hi, I'm having a problem with my Cum. Delt. charts gapping. Examples; with Gold and CL Price does not show a similar change. Perhaps related, I was getting "order rejected" alerts over the last few days, even though there was no margin problems. I re-installed Sierra Chart to a brand new directory (for the order rejection anomalies) and now the CD gaps look like a complicated problem. Here's the log from today - though I just restarted everything at 13:31... (Message log removed) Date Time Of Last Edit: 2018-05-03 02:04:23
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| [2018-05-03 02:14:53] |
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There is something definitely wrong with the underlying data. This is what you should see: http://www.sierrachart.com/image.php?Image=1525313426241.png Make sure Sierra Chart is set for a tick by tick data configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-03 02:23:54] |
| User240019 - Posts: 112 |
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OK, it was set to 1 second, for some reason. Now I've set it to 1 tick. I tried to delete and re-download the CD data and it still shows gaps. does that mean it's not fixed? |
| [2018-05-03 06:20:11] |
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What is the exact name of the study you are using? Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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